Privacy Policy

Last Updated: 15, July, 2025

1. Introduction

Recogsnap Technology Pvt. Ltd. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.recogsnap.com (the “Service”). Please read this Privacy Policy carefully.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account
  • Make a purchase
  • Subscribe to our newsletter
  • Contact us
  • Participate in surveys or promotions

This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information
  • Username and password
  • Profile information

2.2 Automatically Collected Information

When you visit our Service, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent
  • Device identifiers
  • Location data (if permitted)

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookie preferences through your browser settings.

Types of cookies we use:

  • Essential cookies: Required for basic website functionality
  • Analytics cookies: Help us understand how visitors use our website
  • Marketing cookies: Used to deliver relevant advertisements
  • Preference cookies: Remember your settings and preferences

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Provision: To provide, maintain, and improve our Service
  • Account Management: To create and manage your account
  • Communication: To send you updates, newsletters, and respond to inquiries
  • Personalization: To customize your experience and provide relevant content
  • Security: To protect against fraud and unauthorized access
  • Legal Compliance: To comply with legal obligations and resolve disputes
  • Analytics: To analyze usage patterns and improve our Service
  • Marketing: To send promotional materials (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

  • Payment processors
  • Email service providers
  • Analytics providers
  • Customer support platforms
  • Hosting services

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.4 Consent

We may share your information with your explicit consent for specific purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Security measures include:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure
  • Regular security audits
  • Access controls and authentication
  • Employee training on data protection

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods vary based on:

  • Account activity
  • Legal requirements
  • Business purposes
  • User preferences

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

  • Request access to your personal information
  • Receive a copy of your data in a portable format

7.2 Correction and Updates

  • Request correction of inaccurate information
  • Update your account information

7.3 Deletion

  • Request deletion of your personal information
  • Close your account

7.4 Restriction and Objection

  • Restrict processing of your information
  • Object to certain types of processing

7.5 Marketing Communications

  • Opt out of marketing emails
  • Unsubscribe from newsletters

To exercise these rights, please contact us using the information provided in Section 12.

8. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Children’s Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification
  • Providing notice through our Service

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Recogsnap Technology Private Limited

  • Email: contact@recogsnap.com

13. Jurisdiction-Specific Information

13.1 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected and the right to delete personal information.

13.2 European Union Residents (GDPR)

EU residents have rights under the General Data Protection Regulation, including the right to access, rectify, erase, restrict processing, and data portability.

13.3 Other Jurisdictions

Additional rights may apply based on your location and applicable local laws.

By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your information as described herein.